Food and Beverage Attendant
Job Description
As a Food & Beverage Attendant you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience.
General Duties and Responsibilities:
• Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of the Hotel
• Greet & seat customers and serve them in a professional, discreet & personalized way
• Acquire in depth knowledge of the Food & Beverage menu of the assigned outlet in order to assist and provide advice to Guests
• Consistently monitor quality of Food & Beverage being served
• Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment
• Responsible for all service preparations
• Ensure minimum wastage, breakage and spoilage
• Actively use up selling techniques to exceed Guest expectations and increase revenue
• maintain compliance with all policies and procedures of Food & Beverage safety.
• Ensure that all reported incidents are investigated, and all actions are reported to Department heads to prevent a similar occurrence.
Education, Qualifications & Experiences
You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high-volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.
Knowledge & Competencies
The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure and have attention to details.
