MOHAMED GAMAL ELKORDI

Restaurant General Manager
July 20, 1989

About Candidate

Dynamic and results-driven Restaurant General Manager with over 11 years of progressive experience in the UAE’s Food & Beverage industry. Proven record in leading multi-branch operations, driving profitability, and enhancing customer satisfaction. Skilled in strategic planning, team leadership, cost control, and implementing quality standards to achieve business excellence. Recognized for fostering high-performing teams, optimizing service delivery, and ensuring compliance with health and safety regulations.

Location

Education

B
Business Administration 2011
Mansourah university

Work & Experience

R
Restaurant management March 2012 - Jul 2014
Fahed Restaurant _ Egypt
R
Restaurant General Manager Sep 2014 - May 2018
Maraheb Restaurant

Maintain revenue, profitability, and quality targets. Ensure efficient management of the company, monitor staff, and establish standards that ensure full compliance, diligence, and diligence. Maintain high production, quality, and customer service standards. Coordinatee the daily operations of the company, both front-of-house and back-of-house operations. Respond efficiently and accurately to customer complaints. Regularly review product quality and seek out new suppliers at competitive prices to reduce costs. Organize and supervise shifts. evaluate employee performance and provide feedback to improve productivity. Estimate future needs for merchandise and cleaning products. Control operating costs and identify measures to reduce waste. Prepare detailed reports on weekly, monthly, and annual revenue and expenses. Train new and existing employees on proper customer service practices.

C
Cloud Kitchens Manager May 2018 - Feb 2020
Maraheb Restaurants at Talabat Cloud Kitchens

Maintain revenue, profitability, and quality targets. Ensure efficient management of the company, monitor staff, and establish standards that ensure full compliance, diligence, and diligence. Maintain high production, quality, and customer service standards. Coordinatee the daily operations of the company, both front-of-house and back-of-house operations. Respond efficiently and accurately to customer complaints. Regularly review product quality and seek out new suppliers at competitive prices to reduce costs. Organize and supervise shifts. evaluate employee performance and provide feedback to improve productivity. Estimate future needs for merchandise and cleaning products. Control operating costs and identify measures to reduce waste. Prepare detailed reports on weekly, monthly, and annual revenue and expenses. Train new and existing employees on proper customer service practices.

E
Erea Manager Feb 2020 - June 2021
Expo 2020 & Global village

• Oversaw daily operations across multiple branches ensuring compliance with service standards. • Monitored sales performance, staff attendance, and customer satisfaction. • Coordinated inventory and procurement to minimize waste and shortages. • Led meetings to discuss branch performance and implement improvement plans.

A
Area Manager Jul 2021 - Aug 2023
Maraheb Restaurants Abu Dhabi Emirate

• Oversaw daily operations across multiple branches ensuring compliance with service standards. • Monitored sales performance, staff attendance, and customer satisfaction. • Coordinated inventory and procurement to minimize waste and shortages. • Led meetings to discuss branch performance and implement improvement plans.

R
Restaurant General Manager Nov 2023 - Sep 2025
Bayt Al Shawaya Restaurant

Maintain revenue, profitability, and quality targets. Ensure efficient management of the company, monitor staff, and establish standards that ensure full compliance, diligence, and diligence. Maintain high production, quality, and customer service standards. Coordinatee the daily operations of the company, both front-of-house and back-of-house operations. Respond efficiently and accurately to customer complaints. Regularly review product quality and seek out new suppliers at competitive prices to reduce costs. Organize and supervise shifts. evaluate employee performance and provide feedback to improve productivity. Estimate future needs for merchandise and cleaning products. Control operating costs and identify measures to reduce waste. Prepare detailed reports on weekly, monthly, and annual revenue and expenses. Train new and existing employees on proper customer service practices.

Portfolio

Awards

H
HACCP Food Safety Training 2024
B
Business Administration – Management, Commerce College, Egypt (2011) Certifications & Training • Food Safety Management System Training 2018
P
Person In Charge (PIC) 2015
G
Guinness World Record – Global Village 2021 (Team Achievement) 2021
Longest line of mandi in the world 2021

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