ykiflu58

{
“careerProfile”: {
“name”: “Yenealem Kiflu”,
“headline”: “Customer-Focused Sales, Hospitality & Operations Professional”,
“summary”: “I am a customer-driven professional with a diverse career spanning hospitality, sales, customer service, logistics, administration, and medical interpretation. My journey reflects a consistent commitment to service excellence, relationship building, and operational efficiency across multicultural and fast-paced environments.”
},
“careerJourney”: [
{
“phase”: “Foundation in Hospitality & Administration”,
“description”: “I began my career in the hospitality industry with Ramada Hotel by Wyndham, where I supported executive leadership as an Administrative Assistant and later transitioned into Reservations Sales. These roles strengthened my organizational skills, guest relations expertise, and ability to manage high-volume inquiries while maintaining exceptional service standards.”
},
{
“phase”: “Growth in Sales & Marketing”,
“description”: “Building on my hospitality background, I moved into sales and marketing roles where I consistently met and exceeded sales targets, contributed to marketing campaigns, and supported business growth through customer engagement, market analysis, and relationship management.”
},
{
“phase”: “Operations, Logistics & Customer Support”,
“description”: “My experience expanded into logistics control, inventory management, and administrative support, where I played a key role in streamlining operations, managing documentation, and ensuring smooth coordination between clients, suppliers, and internal teams.”
},
{
“phase”: “Communication & Interpretation”,
“description”: “Currently, I work as a Medical Interpreter, facilitating clear and culturally sensitive communication between healthcare professionals and patients. This role highlights my adaptability, confidentiality, and ability to perform under pressure while delivering critical support services.”
}
],
“coreStrengths”: [
“Customer Service & Client Relations”,
“Sales & Revenue Support”,
“Front Desk & Reception Operations”,
“Call Center & Communication Handling”,
“Administrative & Executive Support”,
“Logistics & Inventory Coordination”,
“Cross-Cultural Communication”
],
“careerVision”: {
“statement”: “I am open to new adventures and better opportunities that challenge me to grow professionally while allowing me to contribute meaningfully to customer experience, business operations, and team success.”,
“opportunities”: [
“Customer Service & Experience Roles”,
“Front Desk / Reception Positions”,
“Sales & Client-Facing Roles”,
“Operations & Administrative Support”
],
“locations”: [
“United Arab Emirates”,
“Moldova”,
“Open to international opportunities”
]
},
“portfolio”: {
“website”: “https://yenese.vercel.app/”,
“note”: “My portfolio provides a visual and professional overview of my experience, skills, and career direction.”
}
}