edwinmutwirinjeru
About Candidate
Enthusiastic and customer-focused hospitality professional with proven experience in food service,
customer engagement, and operational support. Skilled in delivering high-quality service in fast-paced
environments while maintaining cleanliness and hygiene standards. Proficient in teamwork, problem
solving, and handling responsibilities efficiently. Committed to upholding brand values and exceeding
customer expectations to drive business success.
Location
Education
Study Computer Science
Work & Experience
Welcomed hotel guests and responded to inquiries with courtesy, handling check-in/out. Assisted in resolving guests' issues promptly and followed up to ensure satisfaction. Coordinated room services and supported front office operations. Ensured the Lobby and reception maintained a professional Image.
Delivered exceptional customer service, creating a welcoming atmosphere for all clients. Operated POS systems efficiently, managing cash and card transactions with precision. Assisted in inventory control and restocking to ensure the availability of products. Maintained high cleanliness and hygiene standards, ensuring compliance with safety protocols. Collaborated with colleagues during peak hours to streamline operations and uphold service quality.
