jm14.guilaran
About Candidate
Results-driven Hospitality and Catering Manager with 6+ years of experience in restaurant operations, catering management, and event coordination in the UAE. Proven ability to optimize service quality, manage high-profile events, and enhance customer satisfaction through strategic planning and operational excellence. Adept in budget management, vendor coordination, staff training, and ensuring compliance with health and safety regulations.
Location
Education
Work & Experience
• Managed daily restaurant operations, ensuring seamless service and guest satisfaction. • Led staffing, training, and performance evaluations to optimize team efficiency. • Ensured compliance with food safety and health regulations. • Coordinated with chefs and management to enhance menu offerings. • Supervised inventory management and procurement processes. • Oversaw vendor negotiations, ensuring optimal pricing and service quality. • Developed and implemented cost-saving strategies, reducing operational expenses by 15%. • Managed and executed 40+ large-scale catering events, including F1 Abu Dhabi Grand Prix 2024 and Coldplay 2024, and many corporate Exhibitions.
• Oversaw day-to-day restaurant operations, staff management, and guest services. • Developed weekly staff schedules and managed performance evaluations. • Monitored sales, revenue, and expenses, optimizing cost control. • Handled customer inquiries and complaints to ensure high satisfaction levels. • Managed stock levels, ordering, and vendor negotiations. • Ensured compliance with licensing, health, and safety regulations.
• Supervised front-of-house staff, ensuring exceptional service quality. • Assisted in event planning, VIP service, and special requests. • Trained new employees on customer service best practices.
• Led daily restaurant operations and managed a team of waitstaff. • Maintained inventory, placed orders, and managed supplier relations. • Ensured high standards of hygiene, service, and customer satisfaction.
