mohamed.shahain

About Candidate

Location

Education

B
Bachelore of Tourism and Hotels 2003
Cairo University

Faculty of Tourism and Hotels/ Hotels Management

D
Diploma of Aviation Security Management 2019
Edith Cowan University

Aviation Security Management Diploma

Work & Experience

A
Airport Guest Experience Shift Manager 08/2021 - 01/2025
Serco Limited

. Preparing the staff terminal Deployment plan. • Maintain and update employee records and files, ensuring accuracy and confidentiality, • Obtaining and Updating Headcounts to the Airport management. • Developing the Terminal Deployment Plan to accommodate with passenger’s load flow

A
Airport Operations STL Flight Handling 08/2016 - 09/2020
Emirates Group

. Spearheaded personnel safety initiatives to foster safe operating environment for all aircraft operations. • Executed regular airfield inspections, identifying and reporting safety hazards or issues to supervisor.

A
Airside Team Leader 09/2011 - 07/2016
Emirates Group

·   Covered baggage handling needs with well-organized employee schedule and well-trained staff. ·   Maximized use of space with proper distribution of baggage units in available bays.

R
Retail Sales Advisor 08/2007 - 07/2011
Al Tayer Group

·   Trained team members in successful strategies to meet operational and sales targets. ·   Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets. ·   Opened and closed store independently and prepared nightly bank drop for manager.

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