mubarishinfo

• Install, assemble and configure computer hardware, software and peripherals such as printers, scanners and related hardware • Support and service of BPO employees as per ticketing (ServiceNow) of firms like Amazon, AT&T and McAfee, etc.. • Remote Support via Configuration manager console,windows remote and third party applications like Log Me in Rescue, WebEx. • VM-Ware installation and basic troubleshooting. Active Directory OU (ADDS) management and user account management. • WAH and B&M support (Employee Interaction). • Maintaining and monitoring performance of network and provide solution for network failure • Managing and maintaining day-to-day operations of Office 365 • IP Phones configuration and setup, along with other peripheral devices

• Establish and maintain IT and digital communication infrastructure, including wireless or LAN networks, troubleshoot network switches, Unifi access points& firewall • Familiar with school infrastructure. Experience with school learning platforms (MS Teams, Oxford reading buddy, etc....) • Install, configure, and maintain Windows servers, computer peripherals, IT hardware, application software, software tools, and software patches • Support the installation, configuration, and maintenance of ERP systems across all modules. • configure and support for FortiGate firewalls, working on create security policies, device MAC binding, manage application and web filters • Administer Office 365 user accounts and create email addresses and distribution groups (Exchange Online, OneDrive, SharePoint, Azure Active Directory, OneNote).