sajidaanshad

 Handling incoming calls queries about the visa application process from Middle east for all nationalities. Managing administrative and non-judgmental tasks related to visa, passport, and consular services for its client government. Handling the customer enquiries via email, telephone. Providing the relevant information to the customer about the traveling information.  Communicate clearly and effectively with customers. Escalating the visa related issue to the concern department.

 Managing administrative and non-judgmental tasks related to visa, passport and consular services for its client government. Document scrutiny and collection of applications for visa processing. Handle customer/applicant queries personally or via email, telephone. Handle cash and bank related transactions if assigned and ensure 100% accuracy. Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors. Maintain compliance to the standard operating procedures, manuals etc.

 Complete paperwork for all real estate transactions in a timely manner to ensure a deal is closed as quickly as possible Monitor deadlines and provide notices to appropriate parties when necessary Ensure each transaction complies with legalities and any tax withholdings are complete Schedule necessary appointments with all parties, including open houses and the final walkthrough Help organize community outreach events to improve our standing in the local area Produce all marketing materials including brochures, flyers, online marketing, social media posts, etc. to continuously build our brand Compile and distribute weekly/monthly reports and communicate key results to the rest of the team to ensure company goals are being met. Deliver concierge-level customer service to sellers, buyers, and lenders to improve customer satisfaction ratings Participate in training sessions to improve skills with administrative tasks in the real estate industry Manage phone calls and correspondence (e-mail, letters, packages etc.) Assist customer with all inquiries and ensure appropriate resolution Administer all communication with suppliers and clients. Develop and maintain professional relationships with clients and assist in increasing Sales

 Coordinate office activities and operations to secure efficiency and compliance with company policies Manage agendas/ travel arrangements/appointments etc. for the upper management Create and update records and databases with personnel, financial and other data Manage phone calls and correspondence (e-mail, letters, packages, etc.)